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SafetyLensUSA respects your privacy and is committed to protecting the personal information you provide when you use our website, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

This Privacy Policy applies to information collected through SafetyLensUSA.com, including our online store, product pages, checkout, contact forms, and related website services.

1. Information We Collect

We may collect information that you provide directly to us when you:

  • Create or use an account
  • Place an order
  • Request information about our products
  • Contact customer service
  • Submit a contact or inquiry form
  • Subscribe to communications, where available
  • Submit information needed to purchase prescription eyewear
  • Participate in surveys, reviews, promotions, or other website activities

Depending on how you interact with our website, the information we collect may include:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Telephone number
  • Account information
  • Order and purchase information
  • Prescription information when required to fulfill a prescription eyewear order
  • Communications you send to us
  • Information you provide through customer service interactions
  • Other information you voluntarily provide

We may also automatically collect certain technical and usage information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments through applicable payment service providers
  • Ship products to you
  • Process prescription eyewear orders
  • Communicate with you about your order
  • Respond to questions and customer service requests
  • Provide information you request
  • Manage your account
  • Process returns, exchanges, cancellations, and warranty requests
  • Improve our website, products, and services
  • Maintain website security and prevent fraud or misuse
  • Analyze website usage and performance
  • Comply with applicable laws and legal obligations
  • Send promotional communications where permitted and where you have provided any required consent

We use personal information only for legitimate business purposes and as described in this Privacy Policy.

3. Prescription Information

If you purchase prescription safety glasses or other prescription eyewear from SafetyLensUSA, we may collect prescription information necessary to process and fulfill your order.

Prescription information may include information such as:

  • Sphere
  • Cylinder
  • Axis
  • Add power
  • Pupillary distance (PD)
  • Other prescription information provided by you or your eye-care professional

We use this information only as necessary to process your prescription eyewear order, provide customer service, fulfill your purchase, and perform related business operations.

Please provide accurate and current prescription information when placing an order.

4. Payment Information

When you place an order through SafetyLensUSA.com, payment information is processed through third-party payment providers, including PayPal, where applicable.

Depending on the payment method you choose, PayPal may collect and process information necessary to authorize and complete your transaction. SafetyLensUSA may receive transaction-related information from PayPal, such as payment status, transaction details, and information needed to confirm and fulfill your order.

Your use of PayPal may also be subject to PayPal's own privacy policy and terms. We encourage you to review PayPal's privacy practices for information about how PayPal collects, uses, and protects payment information.

SafetyLensUSA does not use payment information obtained through the checkout process for purposes unrelated to processing, fulfilling, supporting, or managing your order, except as permitted by applicable law.

5. Order and Shipping Information

To fulfill an order, we may use information such as your name, shipping address, telephone number, email address, order details, and other information necessary to prepare and deliver your purchase.

We may share necessary information with shipping carriers, fulfillment providers, and other service providers involved in completing your order.

6. Cookies and Similar Technologies

SafetyLensUSA may use cookies and similar technologies to operate and improve the website.

These technologies may help us:

  • Keep the website functioning properly
  • Remember certain preferences
  • Maintain shopping cart and account functionality
  • Understand how visitors use the website
  • Measure website performance
  • Improve our products and services
  • Detect security issues and fraudulent activity
  • Support advertising or marketing activities where applicable

Some third-party services used on our website may also use cookies or similar technologies.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of the website.

7. Website Analytics

We may use analytics and similar technologies to understand how visitors use our website, including which pages are visited, how visitors navigate the site, and how website performance can be improved.

Analytics information may include technical information such as browser type, device type, approximate location derived from technical information, referring pages, and website interaction data.

Where third-party analytics services are used, those services may process information according to their own privacy policies.

8. How We Share Information

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business and provide our products and services.

This may include sharing information with trusted service providers that assist with:

  • Website hosting and maintenance
  • Payment processing
  • Order processing
  • Prescription order fulfillment
  • Shipping and delivery
  • Customer service
  • Website analytics
  • Security and fraud prevention
  • Information technology services
  • Marketing or communications, where applicable

These service providers may access information only to the extent reasonably necessary to provide services to us and are expected to handle information appropriately.

We may also disclose information when we believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of SafetyLensUSA, our customers, or others
  • Detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity
  • Enforce our website policies, terms, or agreements
  • Protect the operation and integrity of our website and business

9. Business Transfers

If SafetyLensUSA is involved in a merger, acquisition, reorganization, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or resources.

Those third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

11. Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about SafetyLensUSA products, services, offers, or other updates.

You may opt out of promotional emails by following the unsubscribe instructions included in those communications or by contacting us.

Even if you opt out of promotional communications, we may still send transactional or service-related communications that are necessary to process or manage your order, account, or request.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

13. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions and provide customer service
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud and misuse
  • Comply with legal, tax, accounting, and regulatory requirements
  • Enforce our agreements and policies

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

14. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information below.

15. Your Privacy Choices

Depending on applicable law and your location, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or disclosed
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

16. Do Not Track

Some web browsers may offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

18. Your Consent

By using SafetyLensUSA.com, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will obtain consent in the manner required by law.

19. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us.

SafetyLensUSA
12802 Murphy Rd, Suite C
Stafford, Texas 77477
USA

Phone: (281) 494-3300
Email: lensrxusa@gmail.com